Cleaners E2 Accessibility Statement
Our Commitment to Accessibility
Cleaners E2 is committed to providing an accessible online experience for all users in the E2 area, including people with disabilities. We want everyone to be able to find, understand and use information about our cleaning services without barriers. This statement explains the steps we take to support accessibility and the standards we aim to meet.
Standards and Guidelines
Our goal is for our website to conform to the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are widely recognised as the benchmark for web accessibility and are based on four key principles. Content should be perceivable, operable, understandable and robust for as many people and technologies as possible.
We review our content, structure and design choices against these principles. This includes considering colour contrast, text size, layout, responsiveness for different screen sizes and clear navigation so that people using assistive technologies in the E2 area can access our cleaning information and services.
Screen Reader Compatibility
The Cleaners E2 website is designed to work with modern screen-reader software. We use clear headings and a logical document structure so that users can move through pages efficiently. Images that convey important information include descriptive alternative text where appropriate. We aim to keep decorative images to a minimum, and where they are used, we configure them so screen readers can ignore them.
We avoid conveying information using colour alone and aim to provide text labels or descriptions wherever needed. This supports users who rely on audio feedback or customised display settings to understand our cleaning service details and contact options.
Keyboard Navigation
Our website is built to be navigable using only a keyboard, without the need for a mouse or touch input. Users can move through menus, forms and interactive elements using standard keyboard controls such as the Tab, Shift plus Tab, Enter and Space keys.
We work to ensure that the focus order is logical and predictable, so users can follow the page from top to bottom and left to right. Focus indicators are designed to be visible, making it clear which element is currently selected. Buttons, links and form fields are sized and spaced to reduce the risk of errors when using keyboard navigation.
Text, Content and Layout
We aim to write content in clear, straightforward language so that more people can understand information about our cleaning services in E2. Pages are structured with headings, paragraphs and lists where helpful, so users can scan content and locate relevant sections quickly.
The site is designed to be responsive, so it can be viewed on a range of devices and screen sizes. Users can zoom text using browser tools without losing content or functionality, which supports people with low vision or those who prefer larger text.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website as we add new content or features related to Cleaners E2. Where we identify issues or receive feedback about barriers, we aim to address them as quickly as reasonably possible.
Some legacy content or third-party components may not yet meet all of our accessibility goals. When this occurs, we look for accessible alternatives or improvements so that users can still access the key information they need.
Contact for Accessibility Requests
If you experience any difficulty using the Cleaners E2 website, or if you find any part of the site that is not accessible, you can contact us to request assistance or an alternative format. When you contact us, please describe the page or content you were trying to use, what went wrong and what technology or browser you are using. This information helps us investigate and fix the issue more effectively.
We welcome feedback about accessibility on our site and in our wider cleaning services. We will review all reasonable requests and work with you to provide information in a way that meets your needs wherever possible.